Privacy Policy for Elif Castle Street

Location: 22 Castle Street, Liverpool, L2 0SUAt Elif Castle Street, we prioritize your privacy and are committed to protecting any personal information you provide when making a booking. This Privacy Policy outlines how we handle your data in compliance with UK GDPR.

1. Information We Collect

When booking through our partner, ResDiary, we may collect the following information:
Name
Email Address
Phone Number
Booking Details (date, time, number of guests)
Special Requests or dietary needs

2. How We Use Your Information

We use your data for:
Reservation Management: To confirm and manage bookings and notify you of changes.
Customer Service: To address inquiries before or after your visit.
Marketing: With your consent, we may send promotional content, which you can opt out of at any time.
Legal Compliance: To comply with legal obligations, such as health and safety regulations.

3. Data Sharing

We do not sell or rent your data. We may share it with:
Service Providers: For managing bookings (e.g., ResDiary).
Legal Authorities: If required by law.

4. Data Security

We implement appropriate measures to safeguard your data; however, we cannot guarantee full security for online transmissions.

5. Your Rights Under UK GDPR

Under UK GDPR, you have the right to:
Request access to your personal data.
Ask for corrections to inaccurate data.
Request deletion of your data unless we must retain it by law.
Object to or limit data processing.
To exercise these rights, please contact us using the details below.

6. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or to meet legal requirements.

7. Policy Updates

We may update this policy from time to time. Changes will be posted on our website and, where appropriate, emailed to you.

8. Contact Us

For questions or concerns about your data, please contact us at:
Email: info@elifcastlest.co.uk
Phone: 0151 666 0050
Updated: 20/09/2024